Shipping Policy
Last updated: October 2, 2026
Each necklace is made to order after you place your order. Production and delivery times are estimated and shown at checkout, and may vary with your location and the carrier.
Tracking
Once your order ships, we email you a confirmation with tracking information when a tracking number is available.
Address
Please check your shipping address carefully at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer.
Customs, duties and taxes
Orders shipped outside the United States may be subject to customs duties or import taxes charged by the destination country. These charges are the customer's responsibility unless stated otherwise at checkout.
Problems with your delivery
If your parcel is delayed, lost or arrives damaged, email us at contact@eflame.co with your order number and we will help you.
Contact
HD BRANDS LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.